A Newark nursing home has reached a $381,000 settlement with the state over allegations that it provided “substandard and worthless care” to its residents.
Newark Manor, located on West Main Street, “persistently failed to provide adequate nursing care including supervision to vulnerable residents of Newark Manor, causing falls, fractures, and other significant injuries,” from 2011 to 2017, according to Carl Kanefsky, a spokesman for Delaware Attorney General Kathy Jennings.
The facility also failed to provide adequate staffing, failed to meet the required daily care hours per resident, failed to supply prescribed medication to some residents, did not maintain hygiene standards, created incorrect care plans for residents and failed to ensure the facility was free of accident hazards, Kanefsky said Nov. 8.
In some cases, residents were burned by hot coffee, and the nursing home staff did not adequately treat their burns.
The attorney general’s office first received complaints about Newark Manor in 2011, triggering a larger investigation, Kanefsky said.
As part of the settlement, Newark Manor will pay a $175,000 fine to the Department of Health and Social Services and invest the remaining $206,000 in capital improvements to the facility.
The attorney general’s Medicaid Fraud Control Unit will monitor the nursing home’s compliance with the settlement.
“Elderly nursing home residents are among the most vulnerable citizens of Delaware. We are committed to holding facilities accountable and will not tolerate substandard care, or an unsafe environment, for residents of facilities,” Jennings said in a prepared statement. “Today’s settlement holds Newark Manor and its owner responsible for the substandard care provided and sends a message that we will continue to hold facility owners responsible for resident care provided throughout Delaware.”
The settlement involved the facility as well as its owner Bruce Boyer, administrator David Boyer and former administrator Susan Comegys.
A manager who answered the phone at Newark Manor on Friday claimed to have no knowledge of the settlement. She said no one would be available to comment until next week.
Built in the 1960s, Newark Manor has 67 beds.